Last Updated: December 16, 2024
At Niagara Eye Care Centre, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (niagaraeyecarecentre.ca), interact with us, or use our services. By accessing our website or providing your personal information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide to Us:
– **Contact Information:** Name, email address, phone number, and mailing address when you fill out forms or book appointments.
– **Medical Information:** Details you provide related to your eye care needs, prescriptions, or medical history.
b. Automatically Collected Information:
– **Website Usage Data:** IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
– **Cookies:** Small files stored on your device to improve your website experience. You can control cookie settings through your browser.
– **Analytics Data:** We use tools like Google Analytics and Google Search Console to collect anonymized data about website traffic, user behavior, and site performance. This information helps us improve our website and services. These tools may use cookies or similar tracking technologies to gather data. You can learn more about how Google uses this information here.
c. Third-Party Sources:
We may receive information about you from third-party services (e.g., social media platforms) if you engage with us through those channels.
2. How We Use Your Information
We use the information collected for the following purposes:
– To provide and improve our eye care services.
– To schedule and manage appointments.
– To respond to inquiries and provide customer support.
– To process payments and issue invoices.
– To send promotional communications, if you have opted in.
– To analyze website usage and improve our online presence.
– To comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
– **Service Providers:** With trusted third parties who perform services on our behalf, such as payment processors, appointment schedulers, or IT support.
– **Analytics Providers:** Data collected by tools like Google Analytics is shared with Google in accordance with their privacy policies.
– **Legal Obligations:** When required by law, court order, or regulatory authority.
– **Business Transfers:** In the event of a merger, acquisition, or sale of our practice, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information. These include:
– Encryption of sensitive data.
– Secure access controls to our systems.
– Regular monitoring for vulnerabilities and breaches.
While we strive to safeguard your information, no method of electronic storage or transmission is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Privacy Choices
– **Access and Update:** You can request access to or correction of your personal information by contacting us.
– **Opt-Out:** You may opt out of receiving promotional emails by using the “unsubscribe” link in the email or contacting us directly.
– **Cookies:** You can manage cookie preferences through your browser settings.
6. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Effective Date.” We encourage you to review this page periodically.
8. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Niagara Eye Care Centre
3460 Schmon Pkwy, Thorold, ON L2V 4Y6
+1 905 684 8521
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Thank you for trusting Niagara Eye Care Centre with your personal information. We are committed to protecting your privacy while delivering exceptional care.
